SIMPLE NEEDS

 

Windows and MAC Desktop

Manage calls from your desktop, make and receive phone calls from your desktop, and communicate seamlessly on the go.

SRPT Encryptions

Simplefone is the only provider of true, full encryption. Keep you and your customers protected with quality security.

Call Center Applications

Our Simple Call Center Solutions are customized to your business. Minimize wait times while maximizing customer service.

On-Demand Simple Reporting

Simplefone’s Simple Reporting Tool provides real-time data analytics. See peak volume times and phone usage to manage your staff accordingly.

On-Demand Call Recording

Record calls from your office or on the go. Easily save, email, or replay and listen to previous calls.

Management Portals

Simplefone’s Call Control Management Dashboard provides a simple web‐based portal allowing you to customize your phone service features. Manage and control what happens when the phones ring from one location.

Visual Voicemail

Easily keep all your messages in one location. Set notifications for new voicemails or simply have them emailed to you.

Personal Dashboards

Enables individual users to change their personal call forwarding, ring duration and voice mail settings as well as search through their personal missed, dialed and received call histories.

Scalability

Easily scale your communications – as your company grows or call volume changes, Simplefone allows for the ability to modify your SIP Trunk configuration quickly, easily and affordably. You can add or remove phone numbers and SIP trunks instantly.

SimpleFAX

Simplefone’s Simple Reporting Tool is the Next-gen technology which computes – raw information into Business Intelligence Data. SimpleBID is a suite of data collections which is transformed into actionable figures and stats.

SimpleIM

Keep employees connected regardless of their location. SimpleIM is an instant messaging service to connect your employees quickly and efficiently.

HD Audio Conferencing

Ability to hold secure meetings via phone with unlimited number of users dialing in from any location globally.
 
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